|
Becoming a More Effective Code Enforcement Officer by Using Emotional Intelligence (EQ) CACEO Three-Hour Webinar, January 22, 2026 As Code Enforcement Officers, working with the public can be both rewarding and challenging and you should be prepared to deal with difficult customers. Emotional Intelligence (EQ) is a set of skills that can be used that can help you manage your emotions, maintain calm under stress, and make thoughtful, effective decisions. Those who are able to increase their EQ have a distinct advantage both professionally and personally in a number of areas. * Self-awareness * Self-management * Social awareness * Relationship management Attending this webinar will help you · Reduce stress · Diffuse conflict · Manage emotions · Enhance officer safety · De-escalate encounters · Build stronger relationships Presenter: Josef Levy, Commander Long Beach Police Department (ret) and Consultant, Embassy Consulting Services Josef Levy is a retired Police Commander from the Long Beach Police Department, where he served with distinction for 28 years. Throughout his career, he held a variety of leadership roles in patrol, gangs, internal affairs, hostage negotiations, media relations, and ultimately commanded a patrol division. Josef was instrumental in transforming the department’s culture, building stronger police-community partnerships, and fostering greater inclusivity within some of Long Beach’s most challenged neighborhoods. A nationally recognized trainer and speaker, Josef has designed and delivered impactful programs on leadership, ethics, diversity, and community engagement. He served as the department’s cultural diversity instructor and is an adjunct staff member at the Simon Wiesenthal Center’s Museum of Tolerance. Josef has trained thousands of law enforcement and education professionals across California, throughout the United States, and internationally working with delegations from countries including France, Germany, Israel, Algeria, and Russia. Fees: You must pay via credit card upon registering for this class. Pre-payment is required. $60 Member early-bird $65 Members after $120 Non-member early-bird $125 Non-members after --------------------------- CEU Credits: 3 ----------------------- Registration Instructions: You must be signed-in to your membership account to register at the member rate. Click the register button above to sign up. You will receive a Zoom link once you register. You MUST complete the Zoom registration BEFORE the date of the webinar. A reminder email will be sent with the Zoom link a day or two prior to the webinar date.
Event Attendance Certificates: Event attendance certificates are added to your online profile at www.CACEO.us within one week of the session. You can access your certificates by logging-in to your account. Once logged-in, hover over the Education tab on the website homepage, and click on My Education Record. From here you can click on the printer icon next to the course to download the certificate. If you are not a CACEO member, you will need to contact events@caceo.us to receive your certificate. | |
|
Print Page