Thursday, November 9, 2023

Officer Safety

An introduction for new code enforcement officers.  Using my 23 years of code enforcement knowledge, this course will create a class discussion on how to prepare and conduct site inspections for complaints that are received and observed.  It will start with the initial complaint process, historical history of the property and involved parties, how to approach the property using sound officer safety methods, how to conduct the inspection and the after inspection documentation.  The class will also discuss officer safety tools and provide knowledge related to inspections, hazardous and dangerous environments, and what to know and look for with drug and chemical situations.

Budgeting for Current/Aspiring Managers

Strategies for developing an operating budget for your CE program that can be used to justify staffing levels to meet goals/demands for service as well as defend against layoffs and overburdening without proper compensation or additional resources. 

Code Enforcement Tools Cannabis Regulations

The City of Santa Ana is at the forefront of the commercial cannabis industry by allowing and regulating commercial cannabis business activities, routinely updating and amending its ordinances, and establishing commercial cannabis protocols to address legal and illegal cannabis operations.  The City of Santa Ana, like other local jurisdictions, have a compelling interest in ensuring that cannabis is not sold in an illicit manner and in protecting the safety, welfare, and public health of its residents and businesses.  Code Enforcement agencies at the local level have become the primary agents and are tasked to develop innovative and effective enforcement strategies that ensure compliance with the legal framework of Prop 64, the Adult Marijuana Use Act, as well as minimize the black market of cannabis growers and sellers that remain active in California. This course provides proven strategies in addressing legal and illegal cannabis operations from a code enforcement perspective and educates Code Enforcement Officers on effective abatement strategies.

Legendary Public Customer Service: The Key to Ever

This class will provide the attendees with strategies to identify customers and prioritize the need to provide excellent customer service. It will be a reflective look at traditional views of code enforcement services and then we will share ideas of how to maximize service opportunities while increasing code compliance efforts. As the attendees change the way they look at customer service, the way they look at their work in the community will change in a very positive way. This class will change the way you look at life at home and work!

AVERT | Instructor Certification Course

Enhance your skills by teaching life-saving active shooter and emergency bleeding response skills. After taking the AVERT Instructor Course, you’ll be able to train your organization and earn extra income by teaching AVERT to others in your community, such as places of worship, hospitals, schools, and many more.

When you enroll in the AVERT Instructor Course, the fee includes all the supplies you need to start training right away. The AVERT Instructor Course fee is $595.

Please note, the only prerequisite for the AVERT Instructor Course is to attend the free AVERT Student Course during the CACEO conference.

Substitute Service Exam

Any journeyman code enforcement officer who has five or more years of documented experience performing code enforcement related duties and is a current CACEO member in good standing may elect to take the Substitute Service Exam to be eligible for the Certified Code Enforcement Officer (CCEO) designation in place of taking the CCEO modules. It is a two-hour proctored exam and a score of 70% or higher is required to pass. The Substitute Service Exam opportunity will only be offered through 2023, after which all applicants will be required to complete CACEO's Academy Modules.

Register Here