Webinar: Creating An Unforgettable Customer Experience

7/21/2026

Event Details

Creating An Unforgettable Customer Experience – From The Inside Out Customer service is nice, but it’s also reactionary, shallow, and flat-out boring. Considering the bleak state of customer service in America, why not give your organization an unmatched competitive advantage by creating an unforgettable and transformative customer experience.    This dynamic and highly participative course will show you: ·        The differences between customer service and customer Experience ·        Customer experience begins from the  inside-out ·        Do the opposite of what everyone else is doing ·        How to play the right role in your organizational story ·        Reframe  what it is you   really   do ·        Identify and eliminate friction points ·        Lessons from comedy & improv that can be applied to customer service Fees You  must pay via credit card  upon registering for this class. Pre-payment is required. $60 Member early-bird   $65 Members after 07.05.2026 $120 Non-member early-bird $125 Non-members after 07.05.2026 Continuing Education Units  3 Registration Instructions  You must be signed-in to your membership account to register at the member rate. Click the register button above to sign up. You will receive a Zoom link once you register. You MUST complete the Zoom registration BEFORE the date of the webinar.  A reminder email will be sent with the Zoom link a day or two prior to the webinar date.  Event Attendance Certificates  Event attendance certificates are added to your online profile at www.CACEO.us within one week of the session. You can access your certificates by logging-in to your account. Once logged-in, hover over the  Education  tab on the website homepage, and click on My  Education Record .  From here you can click on the printer icon next to the course to download the certificate. If you are not a CACEO member, you will need to contact events@caceo.us to receive your certificate.