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Maintaining Civility in an Age of Rudeness & Entitlement
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 Export to Your Calendar 2/6/2018
When: Tuesday, February 6, 2018
8:30 AM
Where: City of Bell Community Center
6250 Pine Avenue
Bell, California  90201
United States
Contact: Richard Arriola


Online registration is available until: 1/30/2018
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Title of Course/Program

Maintaining Civility in an Age of Rudeness & Entitlement 

 

Date(s) of Program

Tuesday February 6, 2018

 

Start Time

8:30am

 

End Time

4:30pm

 

Course Description

Do you feel like an island surrounded by a sea of rudeness and entitlement? It is not easy to maintain civility in an age consumed with spreading dark messages of separation and discouragement.  Humans can be evil, but they also possess an enormous capacity for goodness. Given what you do for a living, you simply cannot afford to give into the darkness of incivility. If you do; you simply won’t last! This course exposes the darker side of the human condition, but it also provides hope. This course begins the only place where real change can occur; within you.  This course provides effective strategies on how to identify your triggers, manage your emotions, deal with challenging people, and deliver outstanding customer service; all the time.  These strategies not only work, but will also transform your personal and professional relationships. This class is for anyone in the business of dealing with people; so it’s for everyone.

 

Fees (Member/NonMember)

$86.00 Members

$126.00 Non-Members

 

Additional Fees (Member/NonMember)

N/A

 

Instructor(s)

Jim Uhl

 

Credits Awarded

8 CEU’s

 

Pass Rate

Participation required

 

Facility Contact(s)

Richard Arriola

rarriola@CITYOFBELL.ORG 

 

Facility Room Capacity

50